2343 Bonnie Lakes Dr, Green Cove Springs, FL, 32043

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions


Can I Use an Iron Or Cricut Easy Press to apply transfers?

No. Our transfers are much different than HTV in that the adhesive can’t just be activated in order for the application to be complete. Our heat transfers require adequate and even pressure as well as accurate and even temperature in order to ensure you have a transfer that applies properly. Using an iron or Cricut easy press just doesn’t provide enough pressure or accurate temperature to apply a heat transfer properly.

How do i unzip my files?

We have a very detailed post in our blog on how to extract a zip file. Please click on this link: https://beeskid.com/2024/05/21/how-to-use-a-zip-file

How do I get my orders downloaded?

If you can’t find your order, please take some suggested actions below.

*Try to refresh your purchase page, and check the website card and or your account card carefully;

*Check your mailbox includes spam, social, junk emails sections (Paypal email, the email that you have provided to the site;

*Kindly contact us right away if you still cannot find your orders or purchases.

How to use the files?

*Note that you must unzip the file and or unrar the file before using


Cricut: You have to use the SVG file type to apply into Cricut. Make sure to check your Cricut carefully before using that your Cricut is using perfectly well;
Silhouette: Using the PNG and or DXF files with this, and make sure your machine/software is working well.
Moreover, if you wonder about using these software/machines, you can search by yourself on Google.com, or you can contact us if you cannot find your answers.

Can’t see the design (white parts)

Do not worry if you cannot see the whole design.

Remember that we can’t realize the white designs on white background when you apply the files into your own software or machine.

In this case, you have to change the background into dark color and or black color to see the whole parts.

If you cannot do it, just go ahead and talk to us. We are sure that your matter would be resolved ASAP.

How to fix the designs?

If you want to change the designs, just contact us. We are willing to follow your ideas. Our support will help you clear everything about arrange time, and the additional fee (if it arises).

Send us an email